Sustainability Performance

TVO values on ​​balancing and assessing the business's success with protecting the environment (Environment), social responsibility (Social), including creating business growth with transparency and accountability (Governance) or ESG.

Economy

Good Corporate Governance

TVO addresses the importance and focuses on conducting business with honesty, transparency, and fairness. In 2018, the Company has determined policy on supervision and compliance with the regulations as a guide for compliance with the rules, regulations, law related to its business for directors, executives and employees. The policy is aimed to leverage policy of good corporate governance which will eventually create reliability of the company and trust among stakeholders and to create sustainable success for the entire organization.

In 2018, the Company reviewed the Business Code of Conduct to optimize the content to meet changes in situation and business environment. The Business Code of Conduct is a guideline for performing duties with integrity, honesty, transparency, morality and ethics.

Corporate Compliance Policy Download

Anti-Corruption

In 2018, TVO reviewed and amended Anti-Corruption policy and handbook to meet the current situation. The Company also emphasizes the importance of risk management on corruption, work procedures, internal control, monitoring and review of the anti-corruption measures. Additionally, the Company performs the followings.

  • Communicate and educate directors, executives and employees through Anti-Corruption Training: The Practical Guide to enhance their understanding about corruption, policy and handbook for the Company’s anti-corruption strategy. TVO establishes the ‘No Gift Policy’ and publicizes on the corporate Intranet.
  • Communication to suppliers: The Company sends mails or emails about the Anti-Corruption policy to its suppliers to ask for cooperation and support. Furthermore, TVO is willing to cooperate with its suppliers in complying with their anti-corruption policy to promote Thailand as a nation free of corruption.
  • Receiving complaints: The Company determine rules, channels, and procedures for making complaints and reporting clues for the inappropriate behaviors or the acts which are in contrary to the morality, the violation or non-observance to the law, violation to the business code of conduct, articles of association, good corporate governance policy and the anticorruption policy.
Anti-Corruption Manual Download
Complaint regulations Download

Corporate Risk Management

Amid the rapid change of business environment and more intense competition nowadays, it is crucial that TVO adjusts itself after the situation. Risk management is an important management process and it is also a preparation for the Company to be able to cope with the changes efficiently, to add value to its business, to create confidence among stakeholders and to create value to the organization in the long term.

Management of Value Chain

TVO places importance on comprehensive management of the value chain to assure sustainability at work. The risk management is conducted with concern on the impacts that may occur to the business, environment, society and good corporate governance.

Procurement Supplier
Production
Marketing and sale
Product distribution
Consumers Customers
  1. Procurement Since the procurement procedure, especially, the procurement of soybean in Thailand and abroad which is the primary cost of sale has impacts on the quality of our products. Hence, it is vital that the procurement procedures must be efficient in order to receive the raw materials with quality in line with TVO’s standard and from the source that is environmental-friendly. The Company has managed the risks on quality and fluctuation of raw material price, including other products and service. Additionally, TVO leads its partners taking into account the environment, society and corporate governance.
  2. Production Our production process is equipped with prevention and responsibility to an impact that may occur to community, society and environment. TVO concentrates and pays attention to all production procedures by applying innovation and technology that is environmental-friendly, resulting products of good quality, nutrition for the well-being of health and life quality of the people.
  3. Marketing and sale In response to the need of consumers, customers and stakeholders, TVO carries on the production of soybean meal and soybean oil that meet quality and nutrition standard. Besides, we emphasize the importance of research and development in order to meet demand and lifestyle of all consumer groups.
  4. Product distribution TVO manages its product distribution with a commitment to deliver quality products to consumers and customers and reach the entire nation. Also, the Company maintains a good relationship with partners to continue impressive services.
Supplier Code of Conduct Download

Sustainable Procurement

Soybean is the primary raw material of the Company. Therefore, sustainable procurement of raw materials is vital to TVO's business operations. The Company has the policy to purchase soybean from local farmers as a part of creating a career and income for farmers and communities to have a better quality of life and well-being as well as creating economic sustainability.

the Company purchased 100% of soybean from local suppliers with the grade for the extraction plant

Apart from this, TVO has supported “Pracharath Large-Scale Farming Project: reduce cost and increase soybean productivity of Maetang colony cooperative, Chiang Mai province” for the two consecutive years to further develop and promote the cultivation of soybeans for Thai farmers. Organic fertilizers are used to increase productivity and reduce the cost of farmers participating in the project. The project also creates prototypes for safe soybean production as well as increasing the yield which farmers can manage themselves.

The soybean yield of the farmers who entered the project is 360 kilograms per rai. (Higher than the average output of Thailand.)

However, due to the insufficient amount of soybean productivity in Thailand, TVO has to import soybean from the country such as Brazil and the United States mainly. TVO works closely with suppliers to plan the procurement of raw materials so that the productivity is efficient and the operation is without interruption. The Company conducts surveys in the soybean planting area in the country of origin, in order to assess the balance between demand and supply of raw materials from each source and to anticipate environmental factors that may affect the procurement of raw materials, such as seasonal changes, harvest time, quality and price, including studying information from various analysis and research.

The cost of soybean cultivation of the farmers participating in the project is 1,614 baht per rai. (Lower than the average price of in the Thai market.)

Furthermore, TVO has a selection process for reliable partners, with the possibility to check the history of the source of raw materials to ensure that raw materials are not involved with deforestation or with the child labor, not violating human rights. The Company has joined Sedex as a member of the Ethical Trade Audit and RTRS (Round Table on Responsible Soy Association).

Society

Human Rights Policy

TVO is committed to human rights which is a common practice in conducting business, covers all groups of stakeholders such as employees, communities, society, customers, and business partners in the supply chain, including rights in natural resources and the environment.

The company, thus, announces human rights policy for executives and employees to adhere to as a guideline to ensure that Company business operations proceed with prudence and do not take any action to cause abuse or affecting human rights both directly and indirectly, including not promoting or involving in human rights violations.

Human Rights Policy Download

In addition, TVO has established a "child labor control policy and remedy for hiring child labor" by not employing child labor under 15 years, including controlling contractors and outsources, do not using child labor with strictly control and the company has suitable remedy measures for using child labor in supply chain. TVO has never violated labor laws and never had a labor dispute in anyway.

Safety and Occupational Health

Placing importance and concern on the health, safety and occupational health of its employees and stakeholders, TVO has in place the policy on quality, occupational health, safety and environment as a working guideline. The policy is set forth to prevent the accident that may cause lives and properties of the employees, communities and environment. The Company has prepared Management System for Occupational Health and Safety Assessment Series OHSAS 18001 and Thailand Industrial Standard specification for Occupational Health and Safety TIS 18001 to manage its occupational health and safety procedures.

According to the safety and occupational health management in the previous year, the total recordable injuries rate or TRIR of employees is 0.96, a reduction from the previous year. In 2017, TRIR was 1.36 and TVO’s TRIR was below the ranges in starch and vegetable fats and oil manufacturing (NAICS 311220) which was 1.7

The total recordable injuries rate or TRIR

Quality, Occupational Health, Safety and Environmental Policy Download

Employee Stewardship and Development

Employee is deemed as the valuable asset of TVO. The sustainable growth of an organization is based on potential personnel which means being a good and smart person with knowledge and skills. In the previous year, TVO emphasizes the importance of personnel development, promotion of working with happiness and creation of coalition within the organization.

In 2018, TVO has 1,295 employees, dividing into 161 employees from the head office, 1,134 employees from the factory. The compensation of employees is provided in the form of salary, bonus and contribution to the provident fund including other benefits of employees, totaling 501 million baht. (For the details of employment please see Information on Employment)

Employee Development

In the past year, 73.89 percent of the employee attended the development course, total 15,552 hours or an average training of 12.01 hour/person/year. Details are as follows

Average Training hours

By Level: (training hours/person/year) 2016 2017 2018
Total training hour per year 16,770 10,022 15,552
Executive 41.36 66.75 41.56
Director & Manager 46.95 30.41 25.53
Supervisor & Operator 124.05 56.07 153.23

The Good Organization of Society

TVO thrives to become good corporate governance that taking care and sharing with the society. Hence, TVO has implemented a scheme, “Caring & Sharing: Sharing with the Heart for Sustainable Thai Society” to support education among deprived youth, to promote health of the community and society as a whole, to carry on the good culture and tradition and to place importance on taking part with the community in taking care of the environment.

  • “Educational Development for Students in Nan project” The project is the collaboration between the School of Agricultural Resources, Nan Local Administrative Organization, Local Administrative Organization of Sanian Sub-district and the School of Agricultural Resources, Chulalongkorn University. The project connects between teaching-learning in active learning style for the community as a whole. The aim is to leverage the learning achievement among students and to develop mathematics and English teachers.
  • Supporting the education for the youth the Company supports the scholarships to students who is an orphan in the 3 border provinces in the south, and scholarships to students from 9 schools in Nakhon Pathom province where the Company’s factory is located. The Company provides presents for arranging Children’s Day to total of 34 schools, as well as supports the Children’s Day in the community where the Company’s factory is located.
  • “A-Ngoon, full of merit for being full of children Program” TVO launched a program “A-Ngoon, full of merit for being full of children” continuously to support the good nutrition and health to the youth and community. In the past year, the Company provides lunch scholarship for students from 4 schools in Nakhon Pathom area. The Company also supports the program the ‘Lunch - the meal for the brain and for life’ for deprived students from total of 6 schools in Nakhon Pathom. The Company sends monthly the A-Ngoon soybean oil and soybean oil to Border Patrol Police School, Suthasinee Temple.
  • Medical supplies sponsorship To support the good health of the community, the Company provides sponsorship for medical equipment. In 2018, the Company provides medical equipment - one audiometer to Nakhon Chaisri Hospital, Nakhon Pathom which is a community hospital where the local and residents of Nakhon Chairsri District, including employees of the Company use. The purpose is to help the hospital to have ready equipment for timely and more efficient treatment. Furthermore, the Company sponsors the repair of air-conditioners within the hospital to facilitate patients or customers, enhancing a better atmosphere.
  • Sorting 4 types of garbage with the 4 sub-district program To take care of the communities and environment of the four sub-district namely Nakhon Chairsri, Thaiyawas, Khunkeaw, Ngio Rai, Nakhon Prathom provicne, to become a clean community and a model for removing waste. TVO joins hand with Nakhon Chaisri District, the four model districts, and the Thailand Institute of Packaging and Recycling Management for Environment, the Industry Council launching the “Sorting 4 types of garbage with the 4 sub-district” program. The program consists of a workshop to pass on knowledge to the role model community about sorting waste which includes glass, plastic, metal and hazardous waste before disposal.
  • Conservation of Culture, Tradition Each area and locality has a unique long history, cultivation of aesthetic, pride and the uniqueness of the local. Seeing the essence to conserve the fine custom, tradition and culture, TVO is willing to promote the uniqueness of locality and to further add value to the community.
  • A working team for the community The Company sets up a working team to meet and visit the community, and to attend the meeting with community representatives and the local administrative organization to listen to suggestions, impacts that may occur from the operating result of the Company, and to seek for a solution to develop and rectify. Furthermore, the Company sets up the Emergency Response Team to monitor and resolve urgent issues within the community throughout 24 hours.

In 2018, TVO promotes technology development in the production process and introduced the innovative Nano Neutralization technology to improve the efficiency of the production process of soybean oil refinery. The outcome can reduce the amount of oil loss, with the yield of soybean oil by 0.3 percent. Moreover, the said technology is also environmentally-friendly since it can reduce the amount of wastewater by 40 percent. During the production process of A-Ngoon soybean oil, there is no hydrogenation process, hence, the product is free from trans fats.

In addition, the technology has been improved in the production process of full-fat soy. The machine is equipped with a squeezer, extruder, dryer and cooler to increase the productivity of the production process. Such a process helps to improve the quality of fullfat soy, one of the soybean meal product under the name 'TVO'. The soybean meal from the Company is better in quality, higher protein and full-fat soy up to 33.33 percent.

Environment

Environmental Policy

TVO recognizes the importance of protecting the environment to prevent and show responsibility for the effects that may result from the operations of the Company. Hence, the Company has set a policy on Quality, Occupational Health, Safety, and The Environment as a guideline for working in environmental preservation, producing quality products that meet the standards and also a health and safety concern of employees and stakeholders. The Company also issues the policy on Energy Efficiency to conserve energy and as a guideline for the promotion of efficient energy for maximum productivity and benefits. The Company determines that energy conservation is to be a part of the business operations and to continuously improve the proficient use of corporate resources and suitability for the business. The energy conservation is the responsibility of executives and staff at all levels.

Resource usage

Appointing an Energy Management Working Group to continue consistent energy management, operations efficiently and effectively consistent with the energy efficiency policy. Regularly review the energy policy and energy management.

Energy Efficiency Policy

  1. Implement and develop energy management systems appropriately, with a requirement for energy efficiency as a part of the Company’s operations.
  2. Continue to efficiently improve the use of TVO's energy resources suitable for the business and technology uses moral practice guidelines in compliance with other associated laws and regulations.
  3. Determine plans and goals for energy efficiency annually, also effectively improve communication for all employees for best practice.
  4. The energy efficiency is the responsibility of management and all employees to encourage cooperation in compliance with the prescribed measures, to monitor and report to the Energy Management Working Group.
  5. The Company provides the necessary support, including human resources, budget, work time, training and participation in presenting ideas to develop energy efficiency work.
  6. Management and working group on energy management review and update policies, targets and operational plans about energy every year.

TVO has the energy management system certified with ISO 50001, ISO 14001 environmental management system (factory 1) and the Green Industry Level 3 (Green Industry).

Energy Saving and Efficiency

  • Improvements to increase efficiency TVO has installed the Economizer to improve the system in the boiler to reuse the hot steam released for maximum benefit. The concept is to preheat the feed water from the heat recovery process. As a result, the Company can reduce approximately 1,590 tons of rice husk used in as a fuel in the production process per year
  • Thermal Energy Conservation TVO has started the thermal energy conservation project. The thermal energy is used in the production process of soybean meal and soybean oil. The project involves the study and development of controlling the blowdown to ensure that the water quality is within the standard and does not release water beyond the necessity of the condensation in the boiler.
  • Energy conservation goals
    5.27 million mega joules per year
    Performance result
    4.96 million mega joules per year
    *a result of the project implementation is less than the target due to the emergency stop of the machinery, causing the loss of thermal energy.
  • Biomass Energy Project TVO uses biomass (rice husk) as energy in the production process which is an ongoing project of the Company. Since the rice husk is a local energy, supporting the use of rice husk is a way to bring about income to the agricultural sector and to utilize the maximum value, and to reduce the amount of the greenhouse gas emitted into the atmosphere.

Wastewater Reduction

Wastewater is water pollution that affects the ecological changes and quality of life of the community. TVO has initiated the Nano Neutralization Innovation Project to improve efficiency within the production process of pure soybean oil refinery. The project outcome not only increases the productivity of pure soybean oil but also reduce the amount of wastewater by 40 percent or reduce approximately three hundred thousand baht per year for the cost of wastewater treatment.

Dust Management

TVO chooses to use biomass (rice husk) which are a type of energy that helps reduce greenhouse gas emissions into the atmosphere. The Company uses rice husk as fuel to produce energy for boilers, which may have an adverse effect on the air pollution from dust. The Company has taken measures to manage dust caused by the production process from the boilers by installing dust trap equipment such as Multi Cyclone, Web Scrubber. The Company regularly monitors the air quality emitted from the boilers, check the reliability of the equipment and the operation of the boilers and control the operating conditions to meet the standards. Moreover, the Company assigns the community relations team to inspect the area, meet the community, inquiring for irregularities that may occur from the production process not less than 2 times per month to ensure that the air quality around the factory is standardized and in accordance with the law.

Odor Management

TVO has determined and control the production condition that generates an unpleasant odor. Initially, the Company checks and monitors production standard on a regular basis. The Committee that manages the odor issue holds a meeting or discussion weekly. A working team performs inspections, follow-ups, analysis, evaluation and a team for maintenance to ensure the machine is ready for continuous production. Furthermore, the design team uses technology in the production process to keep the odor within the criteria set forth which is less than level 1 (a little odor level: no smell to a faint odor). The odor measurement criteria has 3 levels, and level 3 is the highest odor concentration.

The Company has additionally installed a deodorizing system at Extruders, improves and changes to a special version of filter bag to absorb odor more efficiently. The Company issues a monitoring plan to prevent residues in the system, prevent odor from the production process of full-fat soy. Moreover, the wet scrubber treatment system has been improved to be more effective at the distilling process of pure soybean oil.

Reducing Greenhouse Gas (GHG) Emission

TVO focuses and gives importance on energy management, promotes energy conservation and the use of energy for maximum efficiency and effectiveness. The Company has joined the Carbon Footprint Promotion Program with Thailand Greenhouse Gas Management Organization (Public Organization) or TGO and is authorised to use carbon footprint certification marks or the amount of greenhouse gases released from each product throughout the life cycle of the product. This includes 47 certified products for carbon footprint reduction and subsequently, in 2018, 17 products from 47 are marked with the label “Carbon Footprint Reduction.”

Over 10.27 million kilograms of the greenhouse gas emissions from 17 products were reduced. Over 2 percent reduction
Headquarter

149 Ratchadapisek Road (Thapra-Taksin) Bukkhalow Thonburi Bangkok 10600

Factory

81/7 Moo 1, Tambon Thaiyawas Nakorn Chaisri District, Nakorn Pathom Province 73120

CONTACT

+66 2 477 9020
info@tvothai.com